Nimble Leadership is the new black

Email signatures can give great insight into personalities and preferences. Quotes and titles in those last few lines may tell us what the sender values, while highlighting mobile numbers or social media handles invite us to keep in touch. Some of them can be bold marketing statements, while others are whispered inspirations, but in either case they are intentional, even if we do not pay them much attention. I once added a line to my email signature, “nimble is the new Black” - and while that may be taken a couple different ways (intentionally), for those who know me it is both personally relevant and something to which I subscribe. From a clothing perspective black is a staple, an essential for key pieces in every wardrobe. Other colors are dubbed “the new black” from time to time, but in the end Black is foundational (more intention).   In management and  leadership development we prepare learners for various real-world work scenarios, with topics ranging from self and situational-awareness, capacity assessment, and communication skills to market analysis and partnership development. And while these areas call for some mental agility, it is clear that this last foundational competency - partnership development - calls or more than just smarts, but nimbleness. 

Nimble in the context of partnership development means being able to rapidly identify opportunities to create collaborations that impact a particular engagement. We are at an inflection point socio-politically in the United States, and some would say globally, where we need to take nimbleness a step further, particularly in the health and social impact sectors. In these spaces,  being nimble in partnership development has to mean being deliberately diverse in the sectors from which choose our partners. This may not be intuitive to everyone, but with some practice, it is a skill that can be built, and there are three things we can cultivate in ourselves (and our institutions) to make us truly nimble as leaders; effective listening; learning from multiple diverse sources; and being patient.  

To understand the power of effective listening it can help to consider how often you find yourself in a discussion where you are listening to respond with an add-on or counter-point, rather than listening to “play it back” to make sure you really processed what was being said. By doing this, not only will you iron-out misunderstandings, but you will demonstrate your desire to truly digest what is being said. Offering “playback” is not to simply repeat what was said, but to give your understanding of it, so your collaborator has the chance to help you grasp all they are saying. This is a very useful step to take before diving into your response as it gives you time to formulate better questions and feedback. Most of us think we are better listeners than we really are, so doing this can be a bit of a test, but definitely one worth trying. 

The next thing we can do to be nimble in leadership is to embrace learning from different experiences and sources, and bringing those lessons with us into spaces where we might not usually deploy them. In health and other sectors like education, housing, and community development, there are often connections to other sectors. Unfortunately, silos in funding, credentialing, institutional-alignment, and historical practices perpetuate thinking and operating in ways that do not promote the acceptance of inputs from “outside”. We see this frequently in public health practice, and being at this post-2020 inflection point, we have a duty to deliberately do differently. The speed of our cross-sector alignment is proportional to our willingness to drop our fear of not knowing everything, also known as “fonke” (my term). “Fonke” is a paralysing phenomenon that prevents some of us from wanting to talk to anyone outside of our sector. It is often borne out of fear of not understanding what “those people” will be talking about. Having witnessed this in the technology and housing sectors, it is regrettably understandable. An exercise worth trying here is to think about a problem you are tasked with from the perspective of an activity you enjoy, for example, cooking. Creating a meal can be quite adventurous , using different spices, techniques, and devices for different dishes. What would it look like to think of your partners as complimenting each other just as certain herbs and culinary methods do? What new twist can you bring to the collaboration that makes it different, and adds value? 

The last piece of this nimble leadership puzzle is the practice of patience, patience with both people and processes. Like listening, this can be a pain-point for many of us, and how we address it makes all the difference. Try thinking of patience as a mental muscle, one that needs to be exercised regularly in order for us to strengthen it. Mindfulness meditation is something that has become quite popular over the last few years. And while it is not all about patience, the cornerstone of the practice involves “connecting with your breath”, so in many ways it builds patience. But if this is not a process you want to incorporate into your daily routine (even though it is highly advisable), there are other ways to build patience. One of those is spending time talking to people in your network about things they set out to do that they were not successful in when they first tried it.  Ask them how they felt, what made them go back to it, and how they got themselves through the process. For many of them (admittedly not all), you will hear them explain how they had to  “slow down” or “let it breathe”. They did not stop their pursuit, they chilled the process, and in so doing they reduced the inflammation that was causing them anxiety and failure. 

Becoming a nimble leader is a process, and much like the problems it helps us address, it is complicated, but it can be broken-down into components. These elements make us more capable, and less fearful at the junction of multiple sectors, a busy intersection where health and social impact operators have to harness the energy of traffic coming at them from many directions. Being a nimble leader is not to be one who rushes, but to be one who is capable of using their skills to quickly create collaborations capable of impactful change. At the end of the day, that’s why we are engaged in the work we do, to serve, grow, and facilitate change. Being nimble lets us do all of that, it looks good on everyone, which is why it truly is “the new Black”. 

PV


Candid (non-alarmist) COVID-19 Conversations

The COVID-19 pandemic is likely to be the scenario that marks the decade, and for good reason. It has been far more disruptive globally than our experiences with SARS in 2003 and H1N1 in 2009 both of which taught us valuable lessons. As a health official in Baltimore and Washington, D.C. both those outbreaks helped me learn a lot about leadership as a collective outcome, and the many multi-agency drills we did in preparation for future events have stuck with me. A pandemic is a serious situation, and the global impact of COVID-19 is irrefutable. We are seeing a lot of very mindful and effective problem-solving on the business-continuity, mental health, community resilience, and support networks to limit social isolation fronts. There are however a few other questions we have been fielding in our listening sessions with health systems, civic organizations, local government agencies, and community members. Here are a few of those.

1.      Who are the "asymptomatic carriers"? – These are people who do not feel sick, and as a result may unknowingly facilitate the spread of disease because they may believe the directives being given about keeping distance do not apply to them. If tested, they would test positive for the virus, but because they have not shown any flu-like symptoms they may not self-select for testing or isolation.

There are probably many more people in this pool than we realize which is why the social distancing directives are so important. In the absence of mass-testing we will not identify this group quickly, so our best move is to stay the course with social distancing and get busy on making testing more available.

2.    What about testing? – Once testing becomes widely available our collective priority should be to ensure that first-responders (including healthcare workers) are able to be tested first, followed by high-risk populations like our seniors, those with chronic respiratory conditions like asthma, and anyone with a compromised immune system (due to pregnancy, medication, or disease). This will help ensure that health systems have the staff available to provide care to those who need it.

Testing protocols will likely be put in place to facilitate this prioritization, but where those protocols are unclear some will ignore them and "jump the line". We have to keep in mind the need to take care of the priority groups first, especially while the availability of testing is limited.

3. What if I get tested and it is negative? - That's good news, but it does not mean you will not test positive in the future because the virus may not have been picked up when your throat was swabbed. This will be an issue of major concern with the all testing, but especially the home test kits which will likely be available. The false sense of security a “negative” test gives can make us feel comfortable being in crowds and near vulnerable individuals, inadvertently putting our loved ones at risk. This is important for all of us, and especially important for family-members who are care-givers to vulnerable populations.

4.     How do we impact “the curve”? - When testing is available to everyone, the number of cases reported will increase which will look like (and probably be reported as) an "explosion" of the pandemic. Initially, the disease curve we hear about (cases over time) will look like it is moving in the wrong direction because the truth about testing in this scenario is that the more you test, the more cases you will find.

Think of it like being asked to count confetti on the floor in a windowless room with the lights out, and then being asked to count it again with the lights on. In the first scenario (lights out) you can’t count any, so you report “no cases”, but with the lights on (mass testing) the situation quickly becomes clearer and the case count is exponentially higher and much more accurate.  

The benefit to this is that we will know more about cases in vulnerable populations, allowing us to protect people we already know are at highest-risk for bad outcomes from this infection. And we will get closer to knowing our baseline, but we should remember that test reporting is not instantaneous, meaning there will be a lag between testing, data gathering, and reporting. This is something I know agencies will aim to keep to a minimum. All the more reason to work on the best ways to keep our distance while progress is made.

5.      Vaccine (when available) – Same priority as for testing, i,.e. first-responders and healthcare workers first, then vulnerable populations, then the rest of us. And until a vaccine is available, if social distancing directives are relaxed we are at risk for case counts increasing. The need for a vaccine to complement the immunity we can acquire from community exposure (herd-immunity) and distancing is clear, but a vaccine alone (whenever it arrives) will not fix this.

6.      Take care of each other – Right now this means paying extra attention to how we are feeling as individuals, and our interactions with each other and everyday places. It means thinking about who we are around, and how we can be of service to them. The resources at our disposal in this country are considerable, but pre-pandemic access to those resources was a daily challenge for some communities, and that gap will become more apparent in the weeks and months to come. Mindfully planning for the long-term with sustainable, equity-based, cross-sector solutions is our best move. We have the capacity to do this, and to do it well.

Junctional Thinking: A Framework For Change.

Coming up with a framework to help define Junctional Thinking has made me take a look at some of the lessons I have learned along my career / life path. I am becoming increasingly comfortable with the notion that my work life and my personal life share a mission. Yes, they will require me to sometimes separate them as far as time and attention are concerned, but the mission for my engagement in all I do will has some consistency to it, and for me it is to be a capacity builder, and social impact driver.

So what does that have to do with creating a framework for Junctional Thinking? Simply put, I cannot do what I am called to do without operating at the intersection of a number of different sectors, and I believe there are six key skills, behaviors, ideals (SBIs) we have to embrace throughout our daily interactions to make us into the most capable Junctional Thinkers.

Learning - It is a perpetual state of inquiry, and the key SBI. And the first bit of learning we need to do is about ourselves. Who you are is not your title or your credentials, it’s more complicated than that, and takes some time to figure out, but the journey is worth it. One of my biggest lessons was through my weight-loss journey, an experience that continues to teach me so many lessons.

Listening - Learning calls for us to listen, and listen actively to a wide range of inputs and experiences. These are the things that help us make sense of the self-knowledge we develop in the learning process, but also to be able to work more effectively with others. Listening involves more than our ears, we can listen with our eyes too (something to contemplate perhaps).

Leadership - And by this I mean that we subscribe to the idea that leadership is an outcome and not always about a person. A colleague of mine taught me this a few years ago, we open our course with a discussion on the topic, highlighting the fact that we often conflate leadership with “a leader”, and the notion that teasing leadership and leaders apart can have a liberating effect, freeing some of us from the pressure that comes with both terms.

Patience - A virtue and a muscle, it gets stronger with use (and rest). Everything has its time. Context and content make a difference (as might approach), but loosening our grip on the idea of things needing to happen “right now” really works. It also allows for other inputs to land on the idea pad, ideas that might not have been able to land if we moved too fast.

Partners - Essential, because rarely in this ever more interconnected world, does anything happen as a solo enterprise. We need partners, but they need to be of the right kind. The kind we get along with, the kind we have taken the time to get to know. The kind who will be there through all the weather systems that impact oriented ventures go through. But how do we find and pick those partners? We’ll get to that, just not in this piece.